Contact Us
You've reached the contact page for Top FL Online Casinos. Use the email address below to reach the editorial team about a review, a correction, a bonus term that looks out of date, or a partnership question. We're an independent comparison site, not a casino — we can't access your account, release a withdrawal, or credit free spins, and the section below explains who can.
Email the editorial team
Write to [email protected]. One inbox handles everything, so a clear subject line helps us route it quickly. We aim to reply within two business days; corrections and factual disputes get looked at first.
To save a round trip, include:
- The operator involved — for example Raging Bull, Magician Bet or Slots of Vegas.
- The page on mcbroom.biz you're referring to, and what it says.
- What you believe changed: a bonus percentage, a free spins count, a wagering multiple, a banking method, or a restriction on Florida players.
- Where you saw the newer information, if you have a source.
- Screenshots, if the detail is buried in an operator's terms page.
What we can help with — and what we can't
| Bring this to us | Bring this to the operator |
|---|---|
| Out-of-date bonus figures or wagering terms on our pages | A bonus that didn't credit to your account |
| Broken links, wrong ratings, typos, unclear wording | A pending or delayed withdrawal |
| Feedback on a casino you've used, good or bad | KYC document rejections or verification holds |
| A game category or payment method we've missed | Account closure, locked balances, chargebacks |
| Advertising, affiliate and media enquiries | Disputes over game outcomes or RTP |
Every operator we list runs its own support channel — typically live chat plus an email ticket, with hours and response times that vary by brand. Check the site's own help section for its current contact options rather than relying on a third party. If a casino won't resolve a dispute, escalate to whichever regulator issued its licence; that authority is named in the footer of the operator's own site, and it's worth confirming before you deposit.
How money questions usually get answered
Most reader emails are really banking questions, so here's the general shape of it. Reading our pages costs nothing — the money only moves once you open an account with an operator and deposit. Typical deposit routes for US players include debit and credit cards, prepaid cards, bank transfer or ACH, and cryptocurrency at the brands that accept it; some sites also support e-wallets. Withdrawals are usually offered as bank transfer, crypto, or occasionally a check by courier, and they are almost always slower than deposits because a payout runs through review before it's sent.
Fees, minimums, per-transaction caps, weekly or monthly withdrawal limits and processing windows are set by each operator and change without notice. We don't publish figures we can't verify, and we won't quote you a payout time on an operator's behalf. Before you deposit, check the cashier page for the method you plan to use, confirm the same method is available for withdrawal, and note the minimum payout — that single number causes more complaints than anything else. If a promotion is attached to the deposit, the balance is generally locked until the playthrough is met.
Offers we're asked about most
We may earn a commission when a reader opens an account through a link on this site. That arrangement doesn't buy a position in our rankings, and it doesn't change what we write about an operator's limitations. Every bonus below is a headline advertised by the operator; the material terms — wagering, time limits, eligibility, game restrictions and maximum cashout — are set by that operator and must be read on its own terms page before you deposit. New customers only, 21+ where required.
Raging Bull — the free spins question we get most often
Raging Bull sits at the top of our list and generates the largest share of reader mail, mostly about its 410% up to $10,000 plus 50 free spins welcome offer. The reason it's ranked first is breadth combined with a spins component that's actually attached to the main welcome deal rather than sold separately. Our editorial rating is 10.0 — that's our own assessment of game range, promotions and banking, not a customer-review score.
What matters here: a headline percentage that large is normally paired with a demanding playthrough and a cap on how much of a bonus win you can withdraw, and free spins usually run on one named slot with their own separate wagering and an expiry measured in days. The limitation is straightforward — the advertised $10,000 is a ceiling that requires a very large deposit to reach, so the realistic value for a typical player is a fraction of the headline. Read the bonus terms before claiming, and check whether depositing by a particular method disqualifies you.
Magician Bet — no-wagering, which changes the maths
Magician Bet earns its 9.8 rating and its place here for a different reason: the 101% no wagering welcome offer removes the playthrough that makes most bonuses hard to convert. That's rare enough to be worth flagging, and it's why readers email asking whether it's genuine. No wagering generally means bonus funds behave closer to cash — but "no wagering" is not the same as "no conditions."
The limitation: a 101% match is modest next to the triple-digit offers elsewhere on this page, and no-wagering deals commonly carry a lower maximum bonus, a minimum qualifying deposit, game weighting rules, or a cap on withdrawable winnings from the bonus. Check the expiry window too. If you want a bonus you can realistically clear rather than the biggest number on screen, this is the one to compare against.
Slots of Vegas — spins tied to a named slot
Slots of Vegas is included at 9.7 because its 375% bonus plus 50 free spins on Cash Chaser is explicit about where the spins land, which is more useful than a vague "free spins" line. Slots players who already know the titles they like can judge the offer on its face. The drawback is the flip side of the same detail: the spins are locked to one game, so if that slot isn't to your taste the spins portion is worth little to you. Expect wagering on both the match and the spins, a spin value set by the operator rather than by you, and a time limit on use.
The rest of the list, at a glance
These appear in our rankings and in the cards above; they don't have full write-ups on this page, but readers write in about them, so here are the headline offers as advertised. All are new-customer offers subject to the operator's own wagering, time limits and eligibility rules.
| Operator | Advertised welcome offer | Our rating |
|---|---|---|
| Uptown Aces | 600% for new players | 9.5 |
| Card Crush | Instant welcome reward: 2 mystery coins and 5 cards | 9.5 |
| Zumba Cards | 250% deposit bonus up to 250 SC | 9.3 |
| BetUS | 200% up to $4,000 for new players | 9.3 |
| Amazon Jackpots | 4 posters, 40 free SC and a bonus wheel for $20 | 9.0 |
| Slots and Casino | 500% up to $2,500, across three deposits | 8.9 |
| Bets.FM | 225% deposit bonus up to 1 BTC plus 225 free spins | 8.6 |
Two notes worth making, because they come up in our inbox. Offers quoted in SC relate to sweepstakes-style play, which works on a different model from a cash deposit — read those terms carefully, especially around redemption. And an offer quoted in BTC, as with Bets.FM, implies crypto funding; if you hold dollars, conversion and network fees sit between you and the headline number.
Free spins questions we answer by email
Since free spins are the thread running through most of these offers, here's what we'll tell you if you ask. Spins are almost never unconditional. Look for four things in the terms: the slot or group of slots they apply to, the fixed value per spin, the wagering multiple applied to anything you win from them, and the expiry. A no deposit spins package with a $50 cashout cap is a smaller prize than a deposit-linked package with no cap, whatever the spin count says. Reload offers and loyalty tiers often drip spins weekly, and those usually carry the same style of conditions as the welcome round.
What the casinos on this site actually offer
If you're writing to ask what's available before you sign up, the libraries at the brands we list generally break down like this:
- Slots — the bulk of most libraries, from three-reel classics to feature-heavy video slots, plus progressive jackpot titles where a shared prize pool builds across players.
- Table games — blackjack, roulette, baccarat and casino poker variants, usually in multiple rule sets and bet ranges.
- Video poker — single-hand and multi-hand machines, often with the best posted RTP in the building for players who know the correct strategy.
- Live dealer — streamed blackjack, roulette and baccarat tables with human dealers, where table limits matter more than game count.
- Card and sweepstakes-style games — the model behind Card Crush, Zumba Cards and Amazon Jackpots, which run on coin or SC balances rather than straight cash play.
Game counts and studio line-ups change constantly, so we don't publish a fixed number for any brand. The software studio behind a game determines its RTP and volatility, and reputable titles have their random number generators tested by an independent lab. The RTP figure is usually shown in the game's own info panel — check it there rather than trusting a third-party list.
Sportsbooks and other products at the same brands
Several operators we cover run more than a casino. BetUS and Bets.FM, for instance, are known for sports betting alongside casino play, which means a single account may hold one wallet across products. That matters for two reasons readers email about: a casino bonus usually cannot be cleared on sports wagers, and sportsbook promotions carry rollover conditions written in different terms. Poker rooms, racebooks and virtual sports sometimes sit under the same login as well. If you intend to use more than one product, confirm which balance a bonus is tied to before you deposit — this is the single most common source of the "my bonus disappeared" email.
Who can contact us, and who can play
Anyone can email us. Playing is a different matter. Real-money online casino play is restricted to adults, and the minimum age in Florida is 21; some platforms set 18 depending on their model and location, but you should assume 21 applies to you here. Operators verify age and identity at registration or before a first withdrawal through KYC — typically a government photo ID, proof of address and, where card payments are used, proof of the payment instrument. Expect to complete this; it is not optional, and submitting it early prevents payout delays.
Florida's regulated gambling landscape centers on tribal gaming under the state's compact, pari-mutuel facilities and the Florida Lottery. Many of the sites compared here are offshore operators licensed outside the United States rather than licensed by a Florida authority, and the consumer protections that come with a domestic licence do not automatically apply to them. We don't claim any of these brands holds a Florida licence. Check each operator's stated licensing before you register, confirm it accepts players in your state, and treat legal and tax questions as matters for a qualified professional rather than for a comparison site. If a page of ours states a licence position you believe is wrong, that's exactly the kind of correction we want by email.
How we rank and score the sites we cover
Readers sometimes ask how a brand got its number. Our ratings are editorial judgments made from published information — operator terms, cashier pages, licensing statements and game lobbies — reviewed and verified, not gambled on. No one on the team claims to have deposited, played or withdrawn at these sites, and any speed or figure we quote is as advertised by the operator, not a measured result. We weigh:
- Game range and the studios supplying it, including live dealer depth.
- Welcome and ongoing promotions judged on their terms, not their headline percentage.
- Banking: methods in and out, published limits, fees and stated processing times.
- Payout reliability and how clearly the operator documents its withdrawal process.
- Mobile play — browser instant play and any iOS or Android app.
- Support availability and responsiveness of the published channels.
- Licensing, fair-play certification and responsible gambling tooling.
Commercial relationships have no influence on position. You can read more about the people behind the site on our about page, and the full publishing rules in our terms and conditions.
If gambling has stopped being fun
Please don't email us for help with a gambling problem — we're not equipped to provide it, and faster help exists. Call the national helpline on 1-800-GAMBLER, or Florida's line on 888-ADMIT-IT. Both are free and confidential. Every operator we list should also offer deposit limits, session reminders, cooling-off periods and self-exclusion inside your account settings; use them before you need them. Casino games are designed to return less than they take over time, they are not a way to make money or fix a financial problem, and no bonus changes that. Our responsible gambling guide covers the tools and how to set them.
Before you send your email
If you're writing about an offer, quote the exact wording you saw and where. If you're writing about a payout, contact the operator first — we'll only be able to point you back there. If you're writing with feedback on a casino you've used, tell us what happened and when; reader reports are one of the signals that prompt us to re-check a listing. Everything else goes to [email protected], and we'll get back to you.
Fact-checked Sep 29, 2026 by Kendra Shaw. Offers and terms change frequently — always confirm current conditions on the operator's own site. 21+.